Frequently Asked Questions
Check out our frequently asked questions to help to get started.
Job slots represent the number of concurrent roles you can have live on Hireo at any given time. Each job slot allows you to post and manage one job opening. Once a job is filled, you can reuse the slot for another position without any additional cost.
Pricing is based on the number of job slots you need. We offer different tiers with varying prices per slot. For example, 1-4 slots are priced at £149 per slot per month. Discounts apply for higher tiers and annual payments, providing more value as you scale up.
Paying annually offers a significant discount, equivalent to two months free per slot. This means you pay for only 10 months but get access to the platform for 12 months, providing substantial savings compared to monthly payments.
Yes, we offer a free trial with 1 job slot for 30 days. During the trial, candidate details will be obscured until payment is made. This allows you to experience the platform’s features and value before committing financially.
For monthly payments, you are billed at the beginning of each month based on the number of active job slots. The cost is calculated by multiplying the number of slots by the monthly price per slot. Adjustments to your slots will be reflected in the next billing cycle.
Once a job is filled, you can reuse the same job slot for a new position. This flexibility allows you to continuously manage your hiring needs without incurring additional costs for new job postings.
Yes, for companies needing 50 or more job slots, we offer customised pricing plans. Contact our sales team to discuss your specific needs and get a tailored solution that fits your recruitment requirements.
You can cancel your subscription at any time. If you cancel, you will continue to have access to your plan features until the end of your current billing cycle. No refunds are provided for partial months.
We provide comprehensive support for all our clients. This includes access to our live chat, email and phone support, and dedicated account managers for higher tiers. Additionally, Enterprise clients receive tailored training sessions and onboarding support to ensure they get the most out of the platform.